Introduction
InstaPlus Shoppable Instagram "the App” provides service "the Service" to merchants who use Shopify to power their stores.
This Privacy Policy describes how personal information is collected, used, and shared when you install or use the App in connection with your Shopify-supported store.
Personal Information Collection and Data Use
When you install the App, we are automatically able to access certain types of information from your Shopify account:
- Read products, variants and collections
This app has access to personal information such as:
- Blog commenter e-mail addresses, IP addresses, and browser user agents
- Shopify account physical addresses and phone numbers
We collect personal information directly from the relevant individual, through your Shopify account, or using the following technologies: “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
When you install and use our App, we do not collect, process or retain any personal data of the customers or visitors of your Shopify store.
Data Deletion
Once the store owner uninstalls the Instaplus Shopify app from their store, Shopify will call webhook after 48 hours. At that time we will delete all the data from our database.
Service Providers
We may use third-party companies and people to help us provide our Service ("Service Providers"), provide the Requested service, execute Service-related functions, or assist us in assessing how our Service is used.
These third parties have access to your Personal Data only to execute these tasks on our behalf, and they are prohibited from disclosing or using it for any other reason.
Data Security
We care about the security of your information but keep in mind that no method of Internet transmission or electronic storage is completely safe. While we make every effort to protect your Personal Data using commercially reasonable techniques, we cannot guarantee its total security.
How Do We Use Your Personal Information?
We use the personal information we collect from you and your customers in order to provide the Service and to operate the App. Additionally, we use this personal information to: Communicate with you; Optimize or improve the App; and Provide you with information or advertising relating to our products or services.
Sharing Your Personal Information
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.
Behavioural Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
Your Rights
If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information is corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you, or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
Data Retention
When you install the app, we will maintain your Information for our records unless and until you ask us to delete this information.
Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@thimatic.com
