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Native Subscription Privacy Policy

Native Subscription "the App” provides service "the Service" to merchants who use Shopify to power their stores.

This Privacy Policy describes how personal information is collected, used, and shared when you install or use the App in connection with your Shopify-supported store.

Personal Information We Collect

When you install the App, we are automatically able to access certain types of information from your Shopify account:

This app can access and modify your store‘s data.

  • Read customer payment methods and use them to pay for orders
  • App can manage their own subscription contracts
  • Modify store content like articles, blogs, comments, pages, and redirects
  • Modify theme templates and theme assets
  • Modify products, variants, and collections
  • Modify orders, transactions, and fulfillments
  • Modify customer details and customer groups
  • App can read their own subscription contracts
  • Read store content like articles, blogs, comments, pages, and redirects
  • Read theme templates and theme assets
  • Read products, variants, and collections
  • Read orders, transactions, and fulfillments
  • Read customer details and customer groups


This app has access to personal information such as:

  • Blog commenter e-mail addresses, IP addresses, and browser user agents
  • Customer names, e-mail addresses, phone numbers, physical addresses, geolocations, IP addresses, and browser user agents

We collect personal information directly from the relevant individual, through your Shopify account, or using the following technologies: “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

When you install and use our App, we do not collect, process or retain any personal data of the customers or visitors of your Shopify store.

How Do We Use Your Personal Information?

We use the personal information we collect from you and your customers in order to provide the Service and to operate the App. Additionally, we use this personal information to: Communicate with you; Optimize or improve the App; and Provide you with information or advertising relating to our products or services.

Sharing Your Personal Information

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.

Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at

You can opt out of targeted advertising by:




Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:

Your Rights

If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information is corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you, or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data Retention

When you install the app, we will maintain your Information for our records unless and until you ask us to delete this information.


We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at

Leather Unlimited

We've had Rivyo for awhile and like how you can hide reviews from the website. We just put a new theme on our Shopify website, and Rivyo helped to make sure that the reviews were showing up properly on the product pages!


Our store didn't display the star rating on the collection page, and I reached out to them. Good service support! I will continue to use this plugin. Love it!


The developers have been very, very helpful. I've had issues when I do other updates to my store and the review stars go missing from the top of my product pages and collection pages and they have been able to add them back in. They are very patient and willing to help you solve any issues. Very pleased.


Amazing service, great and quick help! I needed to get some reviews up on each page and was helped instantly!

Eco Loco

Excellent customer service. I had a challenge, they took care of it quickly. Much appreciated. The application works very well and is intuitive. Thank you